How to cancel my booking for Covid 19
If you want to cancel a tour or activity you have 2 ways to do it.
Contact our customer service team and we proceed to cancel
In the activity confirmation email, you can see the cancel button, click on that button to automatically cancel the reservation.
We inform that all paid tour cancellations are free.
If you want to cancel by email, below in the photo that we show you can see how to cancel.
Remember that it is important to also cancel the free tours, to give free space to other yoorners who want to enjoy the activity
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How do I know if my booking went through?
Thank you for choosing us! When you make a booking we will send you a confirmation email. Check your email for a booking confirmation, if you can't find your confirmation after checking your punk or spam email. Please don't hesitate to contact us. We ...
What is included in my booking?
Thank you for choosing us! In each tour, the description details what includes or does not include. You can see it in the section below
Can I show up in the meeting point without reservation?
Thank you for choosing us! The time in advance to make a reservation may vary depending on the tour. Don't miss your spot! make a reservation in advance. You can modify or cancel your booking is free of charge
How do I find the tour guide
Thank you for choosing us! In the booking confirmation, in the section How do I find the tour guide, specifies the umbrella colour and accreditation.
Do you want to share your experience?
Tell us your experience on the tour and share your pictures! Facebook: @toursgratis Twitter: @Yoorney_es Instagram: @yoorney Help us to improve! After your activity our booking reservations system donicus.com will send a survey, please share with ...