Popular Articles
Do the tours still run if is raining?
Thank you for choosing us! Yes, our tours will still operate, unless the safety of our guests is compromised. We recommend to bring comfy clothes and shoes and an umbrella.
How do I find the tour guide
Thank you for choosing us! In the booking confirmation, in the section How do I find the tour guide, specifies the umbrella colour and accreditation.
How to cancel my booking for Covid 19
If you want to cancel a tour or activity you have 2 ways to do it. Contact our customer service team and we proceed to cancel In the activity confirmation email, you can see the cancel button, click on that button to automatically cancel the ...
I am running late for the tour. What should I do?
Thank you for choosing us! Don't worry! Just call the tour guide, as you have the emergency number in your voucher. remind you, that you can change dates or times in voucher url
How do I find the meeting point of my tour?
Thank you for choosing us! Each tour have a different meeting Point. You can find it in the section details in our website or in your voucher. You can see it in the section below